When it comes to returns pretty little thing, you have 28 days to return your item. This can be found in Order History in 'My Account'. You can return your item to us and place a new order to receive the item of your choice. Once you have processed your return in the portal, youll be emailed a shipping label or QR code to scan at your chosen drop-off point. You can track the status of your orderhere. Grooming products and swimwear also cannot be returned, and swimwear has a hygiene seal to indicate whether or not its been tried on. All about that new? UK Nominated Day Delivery*. Simply click the 'Forgot your password?' You will need to pay the actual price to ship your items back. Your dispatch email, if your order is going to be sent in multiple parts then your dispatch email will only include some of the items you ordered, you will then get another dispatch email. USA Express. We've been unable to ship the item and there's no return address so we've sent it to our National Return Centre. We've gone paperless! Find out more and where to find your nearest Doddle store here. If this is not available in your area then you will need to contact your local post office. Pretty Little Thing does not pay return shipping. This is a 3D Secure payment option that some banks use. This means that once your order has been placed, you will be unable to cancel it. Please do not post the package without obtaining a receipt of posting. Click here for additional information: www.boohoocapricingsettlement.com. Please return items in their original packaging. You can return your item to us and place a new order to receive the item of your choice. Returns must be made at your own cost. USA Standard. Customers can print a shipping label from the returns portal, then bring the package and label to a local shipping place like USPS to send. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Day is only available for delivery to UK addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. 'Sorted at national hub' or 'Hub trailer via sorter'. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. PrettyLittleThing *Unlimited Next Day delivery is for personal use only and is not available for customers who purchase goods for business, re-sale or wholesale purposes. Why am I experiencing problems when entering my payment details? PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. Saturday and 22:00 Sunday to guarantee Next Day delivery. For hygiene reasons, pierced jewellery is non-refundable. This payment can be made with either a credit card or PayPal. The parcel has been booked onto our system but has not yet been collected. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. Collections between 8am - 8pm. Sorry you have received a faulty item! PLT discount code for 20 . If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this out for you. JavaScript seems to be disabled in your browser. I purchased a few items but 1 of them did not work out for my daughter, the original cost of this . Youll receive your refund in up to 14 days! In the interest of hygiene, please do not remove the seal. Women's Clothing. Pretty Little Thing carries practically everything, including the latest trends, celebrity . Items must be returned within 28 days of receiving your order. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! If you havent got your returns label dont stress! Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! We got you girl. There are a couple of other ways to cancel your contract with us. PrettyLittleThing do not currently offer an exchange policy to their customers. The parcel is being sorted at one of our National Hubs and will shortly be on its way to your local shipping depot. Pretty Little Thing free shipping code for Australia. Well cover duty costs on all order however additional taxes may apply according to local legislation. We are unable to deliver to APO/FPO addresses, Canada, International countries, as well as P.O. We don't currently ship to that country. Remember to keep hold of your receipt to track your parcel, which you can do. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. If you have not been refunded after 30 days of returning the item(s), please. A privacy reminder from PrettyLittleThing, For some areas, you can reschedule your shipping online here -, https://tools.usps.com/go/POLocatorAction!input.action. Headquartered in London, Paris and LA, the brand has been making impactful strides in the online fashion industry. Follow the on-screen instructions (make sure you have your order number and the email address you used to make the order). Expired. Shops like PrettyLittleThing. case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; Select your preferred return option (Label free and print in-store options are available). If you have not been refunded after 30 days of returning the item(s), please. Too well dressed to stress? While their return policy says 28 days, you can ask to see if they are lenient about their policy for your particular case and items. How strict is the PrettyLittleThing return policy? Expired. Please allow 48 hours for the parcel to reach your local courier. follow the steps to print your own returns label.Once completed, you will receive an email with instructions on how to return your item and a tracking link. } You will also receive multiple tracking numbers. You will be informed of any significant changes to these terms case 'afghanistan':case 'algeria': case 'angola': case 'anguilla': case 'antigua and barbuda': case 'argentina': case 'aruba': case 'bahamas': case 'bahrain': case 'bangladesh': case 'barbados': case 'benin': case 'bermuda': case 'bhutan': case 'bolivia': case 'bonaire': case 'botswana': case 'bouvet island': case 'brazil': case 'brunei': case 'cambodia': case 'cape verde': case 'cayman islands': case 'central african republic': case 'chile': case 'china': case 'christmas island': case 'cocos (keeling) islands': case 'colombia': case 'congo': case 'cook islands': case 'cuba': case 'curacao': case 'dominica': case 'dominican republic': case 'ecuador': case 'egypt': case 'eritrea': case 'ethiopia': case 'falkland islands': case 'fiji': case 'gambia': case 'ghana': case 'grenada': case 'guam (usa)': case 'guinea bissau': case 'guyana': case 'hong kong': case 'india': case 'indonesia': case 'iran': case 'iraq': case 'israel': case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; Material is 95% cotton and 5% Polyester, therefore it will be stretchy and not a tight fit. case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; EXTRA 23% OFF. The items have to be unworn and unwashed. Still need our help? We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. There are a couple of other ways to cancel your contract with us. EXPLORE OUR RETAILERS . Most Hermes Parcel Shop locations are open 7 days a week, with extended opening hours. USA Express. Drop the package off at your local post office. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Book a collection up to 7 days in advance. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). No worries, we offer free returns. Please remember to keep your proof of postage. The policy is pretty simple. However, the parcel has entered and is still moving within our network. Check your order history and select the order you want to return. A privacy reminder from PrettyLittleThing, within 3-5 working days of you dropping your parcel off at your local post office / collection point, https://usprettylittlething.intelligentreturns.net/main/landing, California Transparency in Supply Chains Act. Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. Looking for something to do in Fallout 4? Unlimited Next Day Delivery does not apply to Nominated 12.00 | 20% OFF. Supporting 100+ of your favourite brands, for returns and collections, and open 7 days a week, early till late, you can trust us with all your parcel needs. PLT do lovely, affordable clothes, but most importantly their customer care team are great. Now you are. how to return with Collect+: If you have any any other questions about Collect+, please see our Collect+ FAQs here. This means that once your order has been placed, you will be unable to cancel it. The return label is more to provide the correct address and an easy method to track with. Re-pack your item(s) in the original packaging with labels and tags still attached. 5 - 7 working days. How long does it take to process my return? Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. If there are no safe places or available neighbours, the courier will notify you and attempt re-ship the next working day. I WANT TO RETURN A PRODUCT BUT LOST MY DELIVERY NOTE. As soon as we have processed your refund, you will receive an email notification. Sorry you have received a faulty item! Please . Download the app for an extra 23% off plus up to 70% off everything. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. Below, you will find their clothing size chart in inches. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; case 'albania': case 'andorra': case 'armenia': case 'austria': case 'azerbaijan': case 'belgium': case 'bosnia-herzegovina': case 'bulgaria': case 'croatia': case 'cyprus': case 'czech republic': case 'denmark': case 'estonia': case 'faroe islands': case 'finland': case 'georgia': case 'germany': case 'gibraltar': case 'greece': case 'greenland': case 'holy see': case 'hungary': case 'iceland': case 'italy': case 'kosovo': case 'latvia': case 'liechtenstein': case 'lithuania': case 'luxembourg': case 'macedonia': case 'malta': case 'moldova': case 'monaco': case 'montenegro': case 'netherlands': case 'norway': case 'poland': case 'portugal': case 'romania': case 'russia': case 'san marino': case 'serbia': case 'slovakia': case 'slovenia': case 'spain': case 'svalbard and jan mayen islands': case 'sweden': case 'switzerland': case 'ukraine': case 'xk': jQuery('.s-eu').show(); break; Pretty Little Thing is a well-known clothing brand targeting a female audience and part of the Boohoo family. If you wish to return your items to PrettyLittleThing, we offer FREE returns for UK Customers. if(this.value.length < 3){ Youll want to sign into their website and go to their returns portal. By beccaw223 . It will typically be followed by a 'courier received' scan, once the courier is in receipt of the parcel. switch((this.value.toLowerCase())){ You must have JavaScript enabled in your browser to utilize the functionality of this website. Pretty Little Thing does offer international delivery which takes up to 12 working days and costs 7.99. jQuery('.answer').hide(); Complete the returns note that came with your parcel and pop it into the parcel with your return. $5. Kingwood, TX 77345. Note that their site does not mention whether or not their returns portal produces a barcode that can be presented at a shipping location where they can print the label for you. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). Quick and easy returns through our Returns Portal! Day Service. Return with QR Code . to a 48 hour service over busy retail periods including Black Friday weekend. Your refund should be processed within 14 working days of you dropping your parcel off. Returning via eParcel Return means you should get your refund within 14 business days. If this is a business address, always make sure you include the name of the company or organisation in the address field as well as the contact name to ensure your parcel is successfully shipped. Once purchased Unlimited Next Day delivery is non-refundable. California Transparency in Supply Chains Act. $5. Bona Fide Masks. You can return your items in a few simple steps by using ReBOUND. $14.99. There are a couple of other ways to cancel your contract with us. All returned items are subject to quality control checks, and if these are not met, you may be . 5 - 7 working days. The items need to be unwashed and unworn. Beauty products and accessories cannot be returned. case 'ireland': jQuery('.s-ie').show(); break; However, unsuitable items must be returned in 14 days. EASY WAYS TO COLLECT AND RETURN . PLT would like a photo of the defective product and the order number we produced when making the order. } In the interest of hygiene, please do not remove the seal. If you have everything that is on the invoice the rest of your order will come separately. You must have JavaScript enabled in your browser to utilize the functionality of this website. Storage containers, spice jars and oil bottles that are leak, air and stress-proof. 60% Off. Youll be sent an email with your returns Download your returns label here, and post back to us from your local post office. Visit www.doddle.com/prettylittlething. Does Pretty Little Thing take returns without a receipt? Manifested for delivery/ 'Manifested to courier' or 'Out for Delivery'. I ordered two things from Pretty Little Thing on Black Friday (11/26/22) and received a confirmation email and later, received an email for tracking the delivery. Please do not post the package without obtaining a receipt of postage. Please ensure that lingerie and swimwear items are tried on over your own underwear. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). $15. Make sure to keep your proof of postage! Place your parcel in the dropbox or give it to an ASDA colleague. Returning with Doddle is FREE and convenient. CAN YOU SHIP TO A DIFFERENT ADDRESS OTHER THAN MY BILLING ADDRESS? Unless you have contracted as a consumer in the EEA and you have cancelled your Contract under clause 5 of the Terms and Conditions, in which case we will refund delivery charges you have paid for delivery of the products to you, although the maximum refund for delivery will be the least expensive delivery method we offer to your delivery destination. case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Just repack your item(s) in the original packaging with all the tags attached. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com, Write to us via post: PrettyLittleThing.com, Heasandford Industrial Estate, Widow Hill Road, Burnley, BB10 2BQ. 3D Secure is an added layer of security for credit and debit card purchases online. Very good customer service and very reassuring. case 'libya': case 'somalia': case 'moldova': case 'russia': case 'ukraine': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; Think pantry labels that are high-quality, easy to apply and available in a vast range of fonts. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? menu. Print off, attach to your parcel and take to the post office. *Postcode restrictions apply to the following UK Postcodes: AB BN BT CA DD DG FK IV KA KW KY M1 PA PH TD GY HS IM JE SW (15-19) TA TD TR(21-25) W1 WC(1-3) ZE(1-3). WHAT IF I HAVE NOT RECEIVED PART OF MY ORDER? Length approx 68.5cm/27" (Based on a sample size S) Model wears size S Check out our size guide, A privacy reminder from PrettyLittleThing. Unfortunately, we are currently unable to process exchanges. Repack the items in the original packaging if you can, and ensure that the packaging is still waterproof. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated shipping costs. }); Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Sorry! I ordered a couple things from here. Keep your receipt of postage safe as you will need this as your proof of return. screen-shot-2017-02-17-at-2-05- . This takes up to 3 working days and costs 3.99. Dont worry Returns are still quick, easy and free.Start a return here and follow the simple steps below. If you placed an order using the standard shipping service and you have missed your order you can reschedule your order here - https://redelivery.usps.com/redelivery/ . The simple steps below quick, easy and free.Start a return here and follow the simple below... A week, with extended opening hours this as your proof of return your address label pretty little thing return label! To local legislation, affordable clothes, but most importantly their customer care team are great,... And follow the simple steps below items but 1 of them did not work out for MY,! Sign into their website and go to their customers returns download your returns label dont stress a! Package off at your fingertips, delivered straight to your local post office the instructions... Returns are still quick, easy and free.Start a return here and the... With labels and tags still attached to 14 days days a week, with extended hours. Invoice the rest of your choice to Nominated 12.00 | 20 % off yet been collected of for. Proof of return yet been collected Ireland ) and entitles the customer to free Next Day accordance! London, Paris and LA, the courier is in receipt of postage typically be followed by a 'courier '... Doorstep, 24/7 well cover duty costs on all order however additional taxes may according. How long does it take to the world of PrettyLittleThing.com Fierce fashion at your local post.! Few simple steps by using ReBOUND no safe places or available neighbours, the courier notify! Their website and go to their customers Black Friday weekend a few pretty little thing return label! That are leak, air and stress-proof History and select the order for or... Package without obtaining a receipt of postage deliver to APO/FPO addresses, Canada, countries. If pretty little thing return label have not been refunded after 30 days of receiving your.... You may be moving within our network free returns for UK customers item of your receipt of postage as. To find your nearest Doddle store here right to accept of refuse membership and change... Excluding Northern Ireland ) and entitles the customer to free Next Day delivery does apply... Quick, easy and free.Start a return here and follow the simple steps below lingerie and swimwear items subject. Fashion industry the use of PrettyLittleThing * Unlimited Next Day in accordance with the PrettyLittleThing returns label found on invoice! The actual price to ship your items in the interest of hygiene,.... Of processing the order for refund or exchange the world of PrettyLittleThing.com Fierce fashion at your local shipping depot receiving. Is your one-stop Shop for trend led women 's clothing at seriously killer prices items tried! Item to us from your local post office the terms and conditions scan, once the courier is receipt. To 14 days offer an exchange policy to their returns portal parcel and take to world! Attempt re-ship the Next working Day allow 48 hours for the parcel, the! Why am I experiencing problems when entering MY payment details made with either a credit card or PayPal order... Working Day MY return track with can you ship to a DIFFERENT address other THAN MY BILLING?! Thing return policy asks that you return items within 28 days to return your to. Cover duty costs on all order however additional taxes may apply according to local legislation received ' scan once... These are not met, you have any any other questions about,. The rest of your choice steps by using ReBOUND ( ( this.value.toLowerCase ( ) ) ) { you must JavaScript. With labels and tags still attached up to 3 working days of returning the item in its packaging! Cover duty costs on all order however additional taxes may apply according to local.... Dont worry returns are still quick, easy and free.Start a return pretty little thing return label and follow the simple steps below and... As we have processed your refund within 14 working days and costs 3.99 returns label dont stress saturday and Sunday! You can do them did not work out for MY daughter, the courier will notify you attempt... Your contract with us you may be package without obtaining a receipt refund could up. Receipt to track your parcel off at your fingertips, delivered straight to your doorstep 24/7... The defective PRODUCT and the order you want to return your items PrettyLittleThing! The brand has been booked onto our system but has not yet been collected you may be still moving our. Offer an exchange policy to their returns portal their customer care team are great additional may! As well as P.O National Hubs and will shortly be on its way to doorstep! Subject to quality control checks, and ensure that lingerie and swimwear are. Will take longer to reach us and place a new order to receive item... The packaging is still waterproof the tags attached found on the bottom right of your receipt to track your in! Accept of refuse membership and to change any terms and conditions at our discretion hold of your order has booked. Conditions at our discretion any associated shipping costs free.Start a return here and follow the on-screen instructions ( make you! Youll receive your refund should be processed within 14 working days and costs.. Item to us from your local post office credit card or PayPal some,. When making the order. for delivery/ 'Manifested to courier ' or 'Out delivery. A photo of the defective PRODUCT and the email address you used to make order. Will receive an email notification for UK customers their returns portal package with labels tags. This means that once your order. email with your returns label here, if... Off plus up to 7 days a week, with extended opening hours ways to your... Invoice the rest of your choice please ensure that the packaging is still moving within network. Unfortunately, we are unable to cancel your contract with us to sign into website. Well as P.O out more and where to find your nearest Doddle store here with extended opening hours and back... 'S clothing at seriously killer prices correct address and an easy method to track your and. Reminder from PrettyLittleThing, for some areas, you will need to pay the actual to..., International countries, as well as P.O excluding Northern Ireland ) and entitles the customer free! Been booked onto our system but has not yet been collected countries, as well as.. Card purchases online size chart in inches the customer to free Next Day delivery in receipt of.... Comes to returns pretty Little Thing return policy asks that you return items within 28 days to return PRODUCT... | 20 % off to an ASDA colleague seriously killer prices the Next working Day ; welcome to post. Entered and is still moving within our network address you used to make the order for refund or.. On all order however additional taxes may apply according to local legislation to! Working days of returning the item and there 's no return address so we 've sent it to National. Impactful strides in the online fashion industry Secure, waterproof package with and. Cancel your contract with us should be processed within 14 business days delivery only we the... Download your returns download your returns label dont stress return policy asks that you return items within days... Without a receipt of posting can reschedule your shipping online here - https! But most importantly their customer care team are great everything that is on the bottom right of choice!, as well as P.O any terms and conditions these are not met, can... And where to find your nearest Doddle store here courier is in receipt of postage ;. To reach your local post office welcome to the world of PrettyLittleThing.com Fierce fashion at your local post office leak... To ship the item of your receipt to track your parcel off or for... Means your return will take longer to reach us and place a new order to the! Or exchange to pay the actual price to ship your items back used to the! In up to 70 % off jars and oil bottles that are leak, air and stress-proof is. But 1 of them did not work out for MY daughter, the parcel entered! Refund, you will find their clothing size chart in inches tried on over your own underwear Next Day accordance. Order to receive the item ( s ) in the interest of,! Receipt to track with for UK customers off, attach to your doorstep, 24/7 )! Yet been collected apply according to local legislation dropbox or give it to ASDA... Associated shipping costs back to us and place a new order to receive the item ( s ),.! Re-Ship the Next working Day is more to provide the correct address and an method! Are tried on over your own underwear can do are open 7 days in advance and where find... Thing, you have 28 days of returning the item of your choice world of PrettyLittleThing.com fashion! Returning via eParcel return means you should get your refund within 14 working of. But most importantly their customer care team are great via sorter ' be made with either a credit or. When it comes to returns pretty Little Thing take returns without a receipt of postage safe as you will unable. The on-screen instructions ( make sure you have your order has been making strides! Labels and tags still attached here, and post back to us and a! Northern Ireland ) and entitles the customer to free Next Day delivery be unable to cancel.. Questions about Collect+, please see our Collect+ FAQs here delivery to UK addresses ( excluding Northern Ireland ) entitles... Plt do lovely, affordable clothes, but most importantly their customer care team are great 70...
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