Now $70 (Was $120) on Tripadvisor: Jasmine Palace Resort & Spa, Hurghada. We were checked into a room that didn't match what we'd booked - with 2 single beds rather than a double/king. We really appreciate you sharing your feedback following your recent stay at Hotel Jasmine Palace Kovalam. One of the situations that shows their lack of professionalism was the fact that we reported 4 times to the reception that our room did not have a working TV. What did that tell us?6. After the 4th time it was told to us that we would have to wait in our room for some minutes that they would send someone to have a look at it. Taxi service was excellent- very friendly and good value.6.The pool boys are outstanding and so polite.7. Jasmine Palace Resort & Spa, Hurghada: See 4,793 traveller reviews, 4,717 user photos and best deals for Jasmine Palace Resort & Spa, ranked #110 of 291 Hurghada hotels, rated 4 of 5 at Tripadvisor. Jasmine Palace Resort & Spa, Hurghada: See 4,549 traveller reviews, 4,517 photos, and cheap rates for Jasmine Palace Resort & Spa, ranked #107 of 286 hotels in Hurghada and rated 4 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in India. And. Our All inclusive conceptual Hotel is located in Avsallar Incekum on Jasmine Bay,only 20 km far away from Alanya City Center and 110 km from Antalya International Airport.Before the Grand Opening in 2009 Hotel overall places such as rooms,lobby,reception,restaurants,bars was renovated and an extensive SPA Center has opened.Hotel offers . oh dear oh dear it was disgusting.We tried virtually everything, bland is not the word it was shocking. Felt very safe with high security everywhere. Nearby attractions include Lighthouse Beach (0.3 km), Kovalam Beach (0.2 km), and Kovalam Beach (0.2 km). Only two People speak English aside from the owner and his wife. 2. We do regret your dissatisfaction with some of our provided services during your latest stay with us, as well we do thank you for your constructive criticism which will be considered while we plan to maintain our service standard Once again, thank you for your review and we hope to have another chance to express . We are looking into this matter seriously, and steps will be taken to fix all the issues. We have read your comments very attentively and appreciate your criticism, as it helps us to identify possible vulnerabilities and to be able to react accordingly. from the beach hut to indicate that you don't wish to be bothered by all these people, which we only found out towards the end of our trip. Is Hotel Jasmine Palace Kovalm located near the city centre? Youssef who serves day in day out incredible service! Two adults dancing to a butlins type music. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Mid range hotel, in kovalam with its own swimming pool. 5. Nightclub was rip-off/ extras for 'special' cocktails. I have just booked 10 nights here at the end of September and was wondering is there much outside the hotel in easy walking distance,as some evening we might just want to go for a walk. We gratefully accept your constructive criticism and will discuss and evaluate it internally. The hotel lacks entertainment, very poor. Apparently you need you need to request a red flag (!!!) This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This is a serious situation and it should be looked at carefully since it can cause health issues to people. Jasmine Palace Jasmine palace resort & spa Resort & Spa, Hurghada: Se 4 240 reiseanmeldelser, 4 017 bilder og gode tilbud for Jasmine Palace Resort & Spa, vurdert som nr. Prices are the average nightly price provided by our partners and may not include all taxes and fees. View Map. Jasmine Palace Resort & Spa, Flot hotel - Se 4.847 anmeldelser fra rejsende, 4.518 billeder og gode tilbud vedr. The gardens were beautiful and well tended. May i know on which date you stayed in our Resort and under which name you booked the room. Guests have access to a concierge while staying at Jasmine Palace Resort & Spa. What are some of the property amenities at Jasmine Palace Resort & Spa? But the bathrooms were outdated. Jasmine Palace Resort & Spa, Hurghada: See 4,765 traveller reviews, 4,687 user photos and best deals for Jasmine Palace Resort & Spa, ranked #109 of 291 Hurghada hotels, rated 4 of 5 at Tripadvisor. I experienced this on more than one occasion with them. The beach was really close and there were plenty of sunbeds for everyone. The staff at the front desk is not polite to the guests and made us wait for long periods of time in several situations where we need some help. and i complained and the mangers did nothing to him so my advice if u are single guys or single girls never, ever visit this hotel .they will control u and they will keep telling u ( visiting each others in rooms are not allowed ) and they will keep following u everywhere at night if they found u have a new friends inside the hotel if i can rate it zero star i will do it. We would like to win you on your next visit with all our amenities and hope to see you soon. Book Jasmine Palace Resort & Spa, Hurghada on Tripadvisor: See 4,842 traveler reviews, 4,850 candid photos, and great deals for Jasmine Palace Resort & Spa, ranked #250 of 292 hotels in Hurghada and rated 4 of 5 at Tripadvisor. With kind regards, Management team Jasmine Palace Resort & Spa Hurghada, Red Sea, Egypt, Good things : pool was amazing , size of the hotel , a lot of greens , staff specially the reception was helpful and smiley whic. TriPac (Diesel) TriPac (Battery) Power Management It was truly a pleasure having you here and we are looking forward to welcoming you back to our hotel on your future visits to Kovalam. 7. However not worth $20 per person to go into the other a la carte restaurants. I advise you get a red flag from the towel cabins, this is supposed to make them aware your not interested but this doesn't seem to have any effect on most. Best part was the live musicians but they finished far too early. What are some restaurants close to Hotel Jasmine Palace Kovalm? SUNRISE Romance Resort Sahl Hasheesh Adults Only. Please see our partners for more details. We look forward to welcoming you back in the near future. I was still so ill by the time we flew home that I required assistance from the onboard crew, and had to seek medical attention and take time off of work on arrival home. Then I focused on the positive things like the sea, the beach, relaxation, and family. so that i can check with my property. We had to go to the local pharmacy to get some medicine and it was told to us that is quite normal and We stayed at Palace Jasmine Resort and Spa in August. Entertainment- same old every day. Thanks once again. The beach- lots of flytipping just around the corner by the beach bar. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No matress, just a core that is broken and harder than the floor. There are more places to choose from in the. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. Believe it or not, this was one of the best vacations I've had. You are pestered by there spa colleagues regularly everyday and other agents. Jasmine Palace Resort & Spa: Pros and cons to this hotel. South Sahl Hashish Road., Hurghada 84511 Egypt. Tripadvisor performs checks on reviews. We hope that this hasnt put you off a return stay with us again. Zoe & Abi- This hotel is lovely, beautiful to look at. 5. Greetings from Hotel Jasmine Palace Kovalam.. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Room was well air-conditioned and clean. No bar, a restaurant with ok food. Your feedback is important to us and we are sorry that we did not meet all your expectations. My husband I travelled to Egypt for the first time fantastic service from all the staff super helpful even when my husband was bed bound for two days sheriff and Abdullah went out of their way to help me. We once again apologize for all the inconveniences during your stay. 1) Rooms were big , neat and clean. Cant recommend this hotel enough for some amazing memories! However, there is some aspects of this Resort that made our trip not so enjoyable. Nabz svm klientm kvalitn sluby na vysok rovni a velmi ptelskou rodinou atmosfru. Areas for improvement are:1. We are looking forward to welcoming you back. We will remain looking forward to welcoming you as a repeater guest Jasmine Palace Resort & Spa. Food left a lot to be desired and certainly wasn't something we looked forward to. I definitely suggest this place to stay. Evening entertainment was poor and not professional. When you're feeling hungry, you can check out Makai Tukai Restaurant (0.6 mi), Sofra Middle Eastern Cuisine - Hurghada (0.6 mi), or Nino's Restaurant (0.6 mi), which are all within walking distance of Jasmine Palace Resort & Spa. The backdrop of lush, tropical, green palm trees set against long sandy beaches and alluring blue sea is a breathtaking combination. To summarise, the best part of our experience was: We appreciate you for spending the quality time in writing the review about the recent stay. The staff speaks multiple languages, including English and Hindi. Your feedback and comments are very important for us to evaluate our services and to make your next stay unforgettable.We are happy to know that you enjoyed your stay with us and hope that you will be our regular guest.We will remain looking forward to welcoming you in your Second Home Jasmine Palace Resort & Spa.Regards, the hotel Management. MOST of the staff are extremely friendly and warm and helpful but when you get the ones that aren't they ruin the whole experience. Felt like everyone was out to make 'extras'. 251 af 292 hoteller i Hurghada og med bedmmelsen 4 af 5 p Tripadvisor. Take some responsibility and clear it up! Precedent Precedent Multi-Temp; HEAT KING 450; Trucks; Auxiliary Power Units. We waited for over a hour in our room and no one came to fix this issue. Food- chefs worked so hard but it was often cold and repetitive by 2nd week. Rooms quality poor not as on website I asked Management they said website for the show so can customers foods also over priced so is room staff not very good manners I will be recommended this to ones I will not staying in Hotel again. We are glad to hear that you loved our food, hotel location and pool. It was certainly not our intention to upset you and we will do everything we can to completely eliminate such inconveniences in the future. Jasmine Palace Resort & Spa p Tripadvisor. 4.The doughnut man was fabulous- such a shame the greedy guests filled a plate for 20 folk before we could get to the front of the queue. It is always very encouraging to receive reviews like yours, knowing that our guests were left highly satisfied with their experience at Hotel Jasmine Palace Kovalam. This is a bad situation since we met a lot of people that were staying at the resort and was suffering from the same problem as us. We are delighted to hear that you have enjoyed the stay. The view from our room was a very large bush ? Its a nice stay located very close to Kovalam beach. There was another couple complaining at the same time as us about the room they had been given, having deliberately booked an. This is the version of our website addressed to speakers of English in the United States. more. Entertainment- same old every day. :)) It is difficult to compare hotel standards and cultural differences between countries as they are related to many factors. Regarding your points, we regret that we could not win you with all our amenities, which we deeply regret. Book Jasmine Palace Hotel, Yangon Region on Tripadvisor: See 342 traveler reviews, 485 candid photos, and great deals for Jasmine Palace Hotel, ranked #22 of 253 hotels in Yangon Region and rated 4.5 of 5 at Tripadvisor. Thank you for the support. However, there is some aspects of this Resort that made our trip not so enjoyable.The customer service provided by the reception team is quite poor and needs some improvement. The reception staff in general were useless ( we arranged for an early morning call on the 06/02 and are still waiting ) I wont bang on about the rooms/smells/hassle because everyone else has done that for me. We really appreciate you sharing your feedback following your recent stay at Hotel Jasmine Palace Kovalam. Now $84 (Was $166) on Tripadvisor: Jasmine Palace Resort & Spa, Hurghada. However, after a few days in the Resort we got some food poising from the food being served in there. Entertainment- same old every day. With kind regards, Management team Jasmine Palace Resort & Spa Hurghada, Red Sea, Egypt, Steigenberger Hotels And Resorts in Hurghada, Adults Only and Adult Friendly Hotels in Hurghada, Hurghada Adults Only All Inclusive Hotels, Hurghada Adults Only All Inclusive Resorts, Hotels near Pirates at Hilton Hurghada Long Beach Resort, Hotels near Mividaspa at Jaz Aquamarine Resort. We pride ourselves on delivering a memorable experience for our guests, Thank you and we certainly look forward to welcoming you back in near future. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Plastic cups- I know most all inclusive have them but some don't and they make all the difference. 1. ( except to say your complaint will be met with a shrug of the. The food was awful but the waiters were, on the whole, okay. We have read your comments very attentively and appreciate your criticism, as it helps us to identify possible vulnerabilities and to be able to react accordingly. We are very sorry that we could not completely enthuse you. South Sahl Hashish Road., Hurghada 84511 Egypt. However omlettes were made to order. Regards, the hotel Management, I had mixed feelings at the beginning because many things bothered me, such as the unwillingness and slowness of the staff, the unfinished renovations, the constant annoyance of the merchants with product offers, and so on. Overall, our stay was good. When youre feeling hungry, be sure to check out Makai Tukai Restaurant, which is a Chinese restaurant that is popular with locals and out-of-towners alike. From AU$125 per night on Tripadvisor: Jasmine Palace Resort & Spa, Hurghada. Overall really good experience, made some good friends and will definitely be coming again :), Dear Ms. Zoe, Thank you for the time you have dedicated to rate your stay lately at Jasmine Palace resort & Spa. Taxi service was excellent- very friendly and good value. The snack bar on the beach could have been good but again food was too often served up cold. They removed our plates. 6.The pool boys are outstanding and so polite. Expected Hurghada to be just as nice. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Shops on sight are extremely over priced. Jasmine Palace Resort & Spa: The worst holiday we've ever been on, and definitely NOT a five star hotel - See 4,847 traveler reviews, 4,515 candid photos, and great deals for Jasmine Palace Resort & Spa at Tripadvisor. Food and drinks did not meet the expectations of a five star hotel . See more questions & answers about this hotel from the Tripadvisor community. After we convinced him to actually show us where the room was, we found twin beds when we'd asked for a double, a smoke detector hanging off the ceiling and when we shut the room curtain it fell off the rail. This is not a five star hotel. We are pleased that we were able to convince you in total with our services to 100% and hope to see you soon in Hurghada. Once again, thank you for your compliments and we certainly look forward to welcoming you back to in the near future. Felt very safe with high security everywhere. We pride ourselves on delivering a memorable experience for our guests, Thank you and we certainly look forward to welcoming you back in near future. We would recommend the hotel to others in future so as they can explore with such nice experience and nature's beauty. We are happy to know that the quality of food, variety of choices, as well as the level of service provided by our team had exceeded your expectations and that you were satisfied with it. Yes, dry cleaning and laundry service are offered to guests. Thank you Jasmine but we won't be back. Eat out at well none restaurants with a recognised hygiene Dear Ms. Gemma, Thank you for posting your review on Jasmine Palace resort & Spa. Book Russian Lashes; Book Classic Lashes Yours sincerely Management Team Jasmine Palace Resort & Spa Hurghada, Red Sea, Egypt, We have just returned from 2 weeks in Egypt, one week in Hurghada and a week on a Nile cruise through Broadway Travel. It's not a 5 star hotel. Dear Ms. Pam, Thank you for posting your review on Jasmine Palace resort & Spa. Prices are calculated as of 31/10/2022 based on a check-in date of 13/11/2022. 4. Felt like we were at a kids party! Overall, our stay was good. Kovalam is one of the most beautiful beaches in India. Felt like we were at a kids party! more. Overall staying in jasmin is good. My kids had a very good time there and thanks to Jasmine staff/management for making our Kovalam visit pleasurable. Couldn't get into restaurants even though they seemed empty every night. Learn from our mistake and avoid this hotel like the plague. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our rep Youssef outstanding. We arrived there late at night on the 1st Feb and were just in time to eat as the restaurant closed and also to meet the world's rudest bell-boy. We were pleased to know that you enjoyed your stay with us and do kindly be assured that your constructive comments have been considered while we plan to improve our product. Unfortunately the gardeners decided to water the flowers and grass around you at the pool sides at lunch time. Had about three decent meals in there in two weeks!! The reception desk staff were extremely rude towards women. We gratefully accept your constructive criticism and will discuss and evaluate it internally. Prices are calculated as of 24/10/2022 based on a check-in date of 06/11/2022. Report response as inappropriate. One of the situations that shows their lack of professionalism was the fact that we reported 4 times to the reception that our room did not have a working TV. In addition, Jasmine Palace Resort & Spa offers a pool and free breakfast, which will help make your Hurghada trip additionally gratifying. 357 Reviews. Please be assured your remarks will be shared with the respective department heads for investigation. A hiking trip to Valley of the Kings was finally offered to me after I refused and had a long conversation with him. 6.The pool boys are outstanding and so polite. 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