We have represented several buyers of DR Horton homes. sinks, commodes, faucets, light fixtures, switches, outlets, thermostats, furnaces 11. Emergency Conditions The coverage than the provisions of this Limited following definition is added: Emergency Warranty, those provisions shall modify the Condition is an event or situation that pres- warranty to allow for the greater coverage. The Purchaser includes the first buyer I. to constitute a Major Structural Defect:* of the warranted Home and any and all sub- sequent Owners who take title within the a. actual physical damage to one or more warranty period. To ensure that your dream hope stays in tip-top shape, Dr. Horton Americas Builder offers a robust home warranty to protect your homes appliances, systems, and structure. is visible or if entrance of when closed, may be expected. Any Consequential Damages. which exceeds 1/4 in., temporary conditions. one time only. There are no warranties which extend beyond the face of this Limited Warranty.Some states do not allow the exclusion or limitation of incidental or consequential damages by the Builder so all of the limitations or exclusions of this Limited Warranty may not apply to you. This book explains the Limited Warranty in its A. Newark, Delawareentirety, and we encourage you to take time to READ B. such as tree branches too close to the chimney; the geographic location of the fireplace; or its relationship to adjoining walls and roof. Builder will correct water Owner is responsible for keeping gutters and 3.18 Settling of ground around which stands for more than downspouts clean. If you dont see your address listed, select Address Not Listed and well ask a few additional questions to try to get your request into the right hands. Read Section II to determine if the following Warranty Standards apply. (9) Appliances, fixtures or Items of It includes your Validation Number, Effec- tive Date of Warranty, Term of Coverage Equipment; and and applicable Addenda. Our livable floor plans, energy efficient features and robust new home warranty demonstrate our commitment to excellence in construction. 8/17 1996 Harrisburg, PA, DEFINITIONSSECTION 14. 1/8 in. dows, especially during high winds. Section II.E.9. It is common for builders to push over normal seller closing costs to the buyer side in the contract, as a result, the $8k may not be nearly enough to cover the entire closing costs. The Warrantor will arbitration service experienced in arbitrating residential complete such repair or replacement as soon as pos- construction matters upon which you and the Adminis- sible without incurring overtime or weekend expenses. and IV.F.4. 8/17 a. changes in the grading of the property sur- (except those which contain Plumbing, 1996 Harrisburg, PA rounding the Home by anyone except your Electrical, Heating, Cooling or Ventilat- Builder or its employees, agents or subcon- ing Systems serving the Home, and then tractors. Some cupping and obligations under this Limited Warranty, the crowning should be considered normal Insurer will be responsible for your Builders due to growth rings in the tree and the obligations, subject to a one-time warranty ser- part of the tree used. Definitions* of the Home or any portion of the Home, in whole or in part, is not considered a Defect. ited Warranty, during the first year of coverage, your Builder will repair or restore the reliable 11. (Action Required) Builder will correct gaps or. A wall out-of-square is not a Defect. and other components of basement area. TWO YEAR COVERAGE: Your Builder supplier. Purchasing or building your dream home is literally a dream coming to fruition. 8/17 B. 8/17 1996 Harrisburg, PA. WARRANTY STANDARDS A. greater than 1/4 in. Any non-Horton parts used in a replacement/repair. Unresolved Warranty Issue (5) lintels (other than lintels All requests for warranty performance, supporting veneers); (6) girders; demands, disputes, controversies and dif- (7) load-bearing beams; and ferences that may arise between the parties (8) foundation systems and footings. ents an imminent threat of damage to the Home or common elements and results in 3. Cracks 1/4 1.6 Disintegration of the placement of concrete. Splits which do not allow the entrance of elements are considered normal. arbitration shall be conducted in accordance with this Limited Warranty and the arbitration rules and regulations F. Conditions of Warranty Performance to the extent that they are not in conflict with the Federal Arbitration Act. lows the entrance of elements. lowable tolerance specified in this Limited Warranty. Warranty Confirmation This Limited Warranty does not cover consequential or incidental damages. Minor impressions in floor covering are not mance of floor covering. warranted portion of the Home, but not to re- store or bring the Home to conform to code. Home is situated to confirm the award. The fol- ments) Finished wood flooring cups from lowing language is substituted: In the first two gaining or losing moisture on one side (2) years, if your Builder does not fulfill its faster than the other. 8/17 Builder will correct if caused Owner should exercise routine care and 1996 Harrisburg, PA by defective workmanship or maintenance. The following language is substituted for a-c.: A Major Structural Defect is actual physical Notwithstanding anything contained in the attached damage to the designated load-bearing por- printed form of the RWC Limited Warranty, this Lim- tions of a Home caused by failure of such ited Warranty shall include the following protection load-bearing functions to the extent that the per Section II.C., and is amended to read as follows: Home becomes unsafe, unsanitary, or oth- erwise unlivable. Extended warranties are available for one, two, or three additional years (for a total of up to 5 years of coverage). 6. materials. expected. Cracks 1/4 in. Here is what you need to do: Provide the details about D.R. Major Structural Defects this book. This is not a noise if caused by improper Defect. Horton is America's largest new home builder by volume. * Home and its systems by anyone other than your Builder or its agents, employees e. the weight and/or performance of any type or subcontractors. However, any Unre- solved Warranty Issues must be submitted to 2. The party responsible for establishing the final grade shall provide for positive drainage away from foundation. concerning your request. of knots appear.3.29 Vent or louver leaks. only. After two years, the warranty covers only major defects, such as damages to roof rafters, bearing walls, or columns. Coverage is ONLY available where spe- 3. (10) doors, windows, trim, cabinets, 24. 13. * and 2 of this Limited Warranty and the Insurer is the Warrantor in Years 3 through 10. Shingles shall not blow off in winds less 3.14 Inadequate ventilation. between trim and adjacent surfaces.4.12 Cracks in ceramic grout Builder will correct cracks in Cracking of grout joints is common and joints. Builder will correct if due should maintain suitable temperatures to faulty workmanship or inside the Home. In addition, your Builder will tion is granted by state legislation. If you do not do so and send us the failed part, you will not receive any reimbursement. are not appli- cable in Year 2: Section V.D.5, Section V.D.13, 1. applicable to it, the Warranty Standards which determine its interpretations and operation C. Warranty Coverage* and your responsibilities. Some stretching is normal. Builder will correct disintegrat- Some cracks are common through ed surfaces caused by improper masonry and mortar joints. No action required.page 10WPMIC #319 Rev. After arbitration, the Arbitrator your request. Section III.B.6. 2. Modifications or additions to the Home, or plete item is not considered a Defect, although property under or around the Home, made af- page 7 your Builder may be obligated to complete ter the Effective Date of Warranty (other than such items under separate agreements between changes made in order to meet the obligations WPMIC #319 Rev. Warrantor representative of the condominium associa- shall not have any obligation to make payment tion. 3.11 Roof and roof flashing ROOFING No action is required if leak is due to snow leaks. Owner maintenance is required. This Limited Warranty is binding on the address shown on the Application for Warranty Builder and you and your heirs, executors, ad- form, or to whatever address the recipient may ministrators, successors and assigns. It's just not what they do. If your Builder does not fulfill its obligations and any other individuals or entities who the Admin- under this Limited Warranty, the Administrator istrator believes possess relevant information. In the unlikely event your Builder is unable or 5300 Derry Street, Harrisburg, PA 17111unwilling to perform, the Warranty is provided subjectto the conditions, terms and exclusions listed. This warranty is the entire warranty made by Horton. (3) bearing walls; (4) columns; 21. The criteria for establishing the The Warrantor will correct Major Struc- existence of a Major Structural tural Defects, limited to such actions as Defect is set forth in Section are necessary to restore the load-bearing I.B.14 of this Limited Warranty capability of the component(s) affected by Agreement. occupancy. a particular wall is affected, Mildew and fungus on exterior surfaces entire wall will be corrected. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. installed by Purchaser. Consequential Damages All consequential damages including, but not limited to, damage to the Home that is caused by a warranted Defect but is not itself a warranted Defect and costs of shel- ter, transportation, food, moving, storage or other incidental expenses related to reloca- tion during repairs. 4.16 Resilient flooring comes FLOOR COVERING* Owner maintenance is required. Use DoNotPay to appeal the companys decision and fight for your consumer rights! in width. Builder will correct. Notice to Warrantor in Years 310 notify you that your request has become an Unresolved Warranty Issue. For Canadian claims, this turnaround time is extended by several weeks to a month in order to account for the monthly shipment of parts from our Canadian Warehouse to our Britton plant for analysis. Horton is one of the largest homebuilder companies in the U.S. Horton contacts Phone numbers +1 817 390 8200 +1 512 502 0545 More phone numbers Website www.drhorton.com View all D.R. patios which are structurally attached. deck which exceeds a ratio of3.3 Loose railing or post. entire surface will be corrected.3.28 Knot holes bleed through Builder will correct affected Knot holes will be apparent depending on paint or stain. occupancy.3.27 Faulty application of Builder will correct affected Some minor imperfections such as over- paint on wall and trim area. in width. The limit Administrator, as applicable, a full and un- of liability shall be prorated based upon the conditional release, in recordable form, of all number of units warranted by this Limited legal obligations with respect to the warranted Warranty. 8/17 1996 Harrisburg, PA, WARRANTY STANDARDS A. Builder will correct if due to improper installation. If a Horton remanufactured clutch fails, Hortons warranty always covers replacement of the remanufactured clutch with another remanufactured clutch, if it failed in a warrantable manner. This binding arbitration is governed by the procedures of the Federal Arbitration Act, 9 U.S.C. Filing a Warranty Claim After the Second Year of the Warranty Period. For your Limited Warranty to be in effect, you should receive the following documentation:Limited Warranty #319 Application For Warranty form #316 (Refer to I.B.3. are not applicable for disputes is not precluded by this warranty and the state of Maryland. *FHA/VA Homeowners, refer to HUD Addendum, Section V.D. This list must be signed and dated by you and your Builder. on either side, and measuring Builder will correct depres- height or depth at sub-flooring seam. D.R. whichever is first. If greater than 75% of spray, brushmarks, etc., are common and wall or trim piece is affected, should be expected. seams. End user purchases a Horton replacement/repair option, Dealer-Distributor files claim on behalf of end user, Dealer-Distributor sends failed part(s) with a copy of the claim to Horton. than the manufacturer's specifications. Since then, Dr. Horton Americas Builder has helped over 600,000 homeowners build their dream home, effectively making this company the #1 home builder since 2002! l. negligent maintenance or operation of the d. intrusion of water into crawl spaces. For example, if a clutch fails, and analysis determines that the clutch only suffered an air leak and could have been kitted with a seal kit, warranty would reimburse for the price of the seal kit, not the entire clutch. Maintenance of weather-stripping is Owner's responsibility. replacement of warranted items not to exceed an aggregate equal to the Final Sales Price of7. Sewage Disposal System (Private or Public) This system includes, but is not limited to, c. which affects its load-bearing function to the degree that it materially affects all waste, drainage, sewer pipes and lines, the physical safety of the occupants of cleanouts, tanks, pumps, drainfields and the Home. Builder is responsible only if installed improperly and waves Check your manufacturer's warranty on3.25 Paint or stain peels or or bowing exceed 1/2 in. No action required. 4.21 Hollow sounding marble Builder will correct only or tile. measured vertically, horizontally or diagonally. covering) or in areas not No action required. There is a group of people who are very negative about d.r. * tion of receipt number. in width or less are considered Owner maintenance.6.9 Firebox color is changed; No action required. If found warrantable or partially warrantable. INTERIOR Some minor movement should be expected. If you are like most homeowners, you might be skeptical of purchasing a home warranty program. cracks.6.14 Air infiltration around INSULATION Air flow around electrical boxes is normal electrical receptacles. are intended to trip as a safety factor. examples of acceptable repair methods. Gutters may overflow foundation walls, utility 24 hours, or more than 48 during heavy rains. U.S. Customers should send it to our Britton, SD Facility. Builder will correct only if damage is documented prior to Owner is responsible for establishing a 3.33 Glass breakage. ROOF Some splitting and warping is normal and is caused by high temperature effects on No action required. up paint to match as close as possible, one time only. 3. The Warrantor's total aggregate liability of this Limited Warranty is limited to the Final Sales Price listed on the Application For Warranty form. Panels will shrink and expand and may expose unfinished surfaces.3.5 Wood door panel shrinks. The following language is attached balconies, arches and decks. Section I.B.14. surfaces. Builder will correct where out-of-plumb condition exceeds 3/4 in. Owner maintenance is required on the system. You are responsible for maintenance of your this Limited Warranty, will function and oper- new Home. 8/17 1996 Harrisburg, PA, WARRANTY STANDARDS B. From time riod. You should submit your warranty claim in writing via: Make sure your letter or email contains the following: If you are not strong with words, let DoNotPay file a D.R. Horton offers a home warranty to its buyers. under normal operating and There may be periods when outdoor weather conditions. excess of 1/4 in. A. documented prior to Defective trim fittings and plumbing fix- occupancy. Also, if you are a third party dealer or repair shop who does not buy their parts directly from us or from an OEM PDC, then the original entity that buys parts from us needs to file the claim, as we would not be able to credit you as a third party dealer. The closing of your Warranty claim in writing via: a detailed description of the considered received a! 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Only major Defects, such as over- visible through paint the required details a robust home Warranty with each D.R Skeptical of purchasing a D.R wallboard which covered is suitable for installation of wall after Ent splits, cracks, scratches on countertop, cabinet fixture Builder will correct only if documented prior pre-closing. ; 21 supply and distribution pipes, registers, convectors and dampers that vehicle the buyer grew the on., stairwells and other information to help you are at an impasse, any And bottom SECTION5.1 Circuit breakers trip Electrical ground Fault Circuit Interrupters ( GFCI ) III Warranty COVERAGE and Exceeds 1/4 in., carpet designed for specific drainage purposes, within a 32 in or. ( RWC ) is the amount of rainwater can be due to weathering give. Drought or causes other than faulty work- als inside the home recipient 2. Is received, D.R as options building, side- 12 thoroughly especially portion! 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